Privacy Policy

Last updated: May 18, 2026

FT Entertainment Limited. (hereinafter referred to as "FT", "we" or "the Company") complies with the Personal Information Protection Law as well as relevant laws and regulations, protects the freedom and rights of users, and processes and manages personal information in a lawful manner.

To this end, we have formulated and made public the following Privacy Policy to enable users to understand the procedures and standards for the handling on personal information and to cope with relevant complaints promptly and smoothly.

This Privacy Policy applies to the games and all services we offer.

Please read this privacy policy in its entirety. You should also review any other agreements applicable to the Services you use carefully before using the Services and confirm that you understand and agree to them.

By accessing our website or otherwise using our services, you acknowledge that you have read, understood and agreed to this Privacy Policy. If you are under the age of 18 or under the legal age of majority in your location, you must have your legal guardian review this Privacy Policy together with you and confirm that your legal guardian has read, understood, and agreed to this Policy.

If you do not agree to any terms of this Privacy Policy, you should immediately discontinue using our Services. Should you change your mind any time in the future, you may withdraw your consent to the accessing of your personal information under this policy. If you have any questions, please contact us using the methods provided in Section IX (Contact Us) below.

[Company Name, Registered Office, Name of Representative]

Name: FT Entertainment Limited.

Registered Office (British Virgin Islands Address): Craigmuir Chambers, Road Town, Tortola, VG1110, British Virgin Islands (VG)

Name of Representative: Li Nini

This Privacy Policy is intended to inform you of the following information:

1. What Personal Information About You We Collect and Process;

2. Why and How We Collect and Process Your Personal Information;

3. The Legal Basis on Which We Collect and Process Information;

4. How We Share Your Personal Information;

5. Retention Period and Destruction Measures for Personal Information;

6. Your Rights and Choices;

7. Protection of Children;

8. How We Will Notify You of Changes;

9. Contact Us;

10. Supplemental Terms for Specific Jurisdictions.

11. Other Statements

This Privacy Policy is an integral part of the Terms of Service. This policy applies to all services that refer directly to or link to this policy, but not to services that have a separate privacy policy and do not contain this policy.

Section I: What Personal Information We Collect and Process About You

This section describes the different types of personal information we collect and how we collect it.

1. Types of Personal Information We Collect (from Users or through the Third Parties)

i. Contact information and account registration information. When you create an account, we may collect your username, email address, mobile phone number, password, verification code, and other information. This helps you create and manage your account, access our services, and use the game login functionality.

ii. Account information. We may also collect account information relevant to our Services, such as your nickname, avatar, gender, username, account ID, and account level.

iii. Date of birth. In exceptional circumstances, you may be required to provide us with your date of birth for age verification or screening purposes, or for other benefits offered through our Services.

iv. Associated social media account information (the third party). If you choose to log in to our Services through your social media, we may receive information about your social media account (including your user nickname and avatar) from third-party social media providers (e.g. Facebook, X, LINE, Google Play, etc.).

v. Personal data. You may choose to create your profile (if applicable) in our Service, such as setting a nickname, creating a personal signature, uploading an avatar as well as game character ID, and other information generated based on our Service settings.

vi. Game data. We process information about in-game services and features, including your game status, progress, and service usage statistics, in order to provide you with feedback and service optimizations.

vii. Chat data. If you use the chat features available in some of our Services (including but not limited to in-game chat), we may process communication records; For certain services, we may protect your data through encryption measures, such as end-to-end encryption.

Our chat features include but are not limited to: group chat (similar to group chat in instant messaging software, where you can create or join a group to interact with multiple other users) and World Channel chat (a public chat channel in the game that all users can view and participate in). When you use these features, we collect and store information such as your chat records (including text, emoji, pictures, voice messages, etc.), user ID, nickname, avatar, and sending timestamp. Chat records will be saved on our servers so that you can synchronize chat history across devices, maintain chat order, conduct content moderation, and comply with legal and regulatory requirements.

viii. Community/Forum information. When you use community or forum services provided by third-party platforms, we will collect content, communications, and other information provided by you. This includes content you create or share and/or communicate with others, including information (such as metadata) contained in or related to the content you provide, such as your file creation date. The information collected may also include your selected interest tags and preferred language.

ix. User-generated content. We process all user-generated content, including information you post on our Services, all feedback you provide to us, information you post, comment on, or follow in any of our Content or Services.

x. User service records. When you seek technical and/or customer service support from us, and/or exercise any of your legitimate rights as a data subject, we may collect information you provide during communications with our support team.

xi. Questionnaire information. If you participate in our questionnaire, we will collect your questionnaire responses.

xii. IP address and device data. We may collect data regarding the platform and device associated with your account, such as platform type (e.g., iOS/Android/Harmony), device name/model and your IP address.

xiii. Advertising Message. Advertising Message. We may collect advertising IDs (including Google Ads ID, IDFA), device IDs (including IDFV, OAID, Android ID) and other selected device information. We will store the information together with your profile in order to provide advertising that you may be interested in and to track the effectiveness of our advertising and marketing programs.

xiv. Payment information. If you choose to make purchases using your account, we may need to collect your payment data and purchase history in order to maintain your transaction records and process your purchases and related activities. This information may include your account information (bank name, account holder name, account number and billing address) and transaction order information (order number, time, currency, amount, payment channel and the product purchased).

xv. Third-party payment information. Where available in our Services, we will store your third-party payment information and present it as an optional payment method for you to use for future payments.

xvi. Voice chat data. Where applicable, we may provide a voice chat feature service that allows users to use voice to communicate with other users in the game in real time. If you choose to use this feature, we may process voice communication data for the purposes described in Sections II and X of this Privacy Agreement, including providing communication services, maintaining security and stability of services, content moderation, and complying with applicable laws and regulations. In certain jurisdictions, this voice chat feature is not available to users under the age of 13. For minor users as defined by applicable law, this feature will be either disabled by default, or restricted through parental control mechanisms.

xvii. Other information requiring special notice. We may collect information beyond the above-mentioned categories for specific applications or services we offer. Separate privacy notices will be issued that fully inform the collection and use of this information. This separate privacy notice shall prevail with respect to personal information processed by specific services.

2. Information We Automatically Collect from You

When you use the Game, we automatically collect certain data from you, including your IP address and device information (such as application version, network type, operating system) and information about your use of the Game, such as the date and time stamp of the action. We also collect and store your data each time you interact with us, for example, when you communicate with us using in-app supported features.

i. Device related data. Includes data such as online ID, advertisement ID and/or device ID, device name, device type/model, MAC address, browser type, IP address, IMEI data, CPU data, operating system version and language, time zone, screen DPI, device resolution, device mode/status, device and browser settings and configurations, memory data, graphics card model, etc.

ii. Cookies data. Information collected through cookies and similar technologies.

iii. Data related to vulnerabilities, bugs, crashes, and diagnostics. Includes registration/login time, game version, UID, stack trace, crash report, and exception process data.

iv. Security-related data. Includes installed app names, system startup times, app installation and update times, request and referral URLs, system activity details, game-related plug-in and runtime data, network status and information, and data related to external plug-in programs.

v. Information about your interactions with others. We also capture and use the content, communications, and information you provide when you interact with others as a fan or contact.

vi. Data shared with us by third parties. Including (i) the data we receive from third-party apps when you link them to our Services (e.g. through a third-party login via WeChat, Facebook, X, LINE, Google or Apple); And (ii) third-party data for messaging, security and statistical analysis purposes.

In order to provide you with a comprehensive gaming experience, we may merge and update the Personal Data collected with the data of third-party contractors to update your profile (e.g., information about third-party accounts with which you are linked), conduct market analysis, and/or for other purposes as set forth in the Policy, with your prior consent, or for other legally permitted reasons we have under applicable law.

When you use or interact with third-party services that may be available on our Services, such as third-party social media widgets, share buttons and/or login mechanisms, this policy does not apply to those services and these services will be subject to their third-party privacy policies respectively.

3. Data We Collect from Our Partners

i. Data we receive if you link third-party tools to our services (e.g. WeChat, Facebook, Google)

ii. Demographic data (e.g. to determine the approximate location of your IP address)

iii. Data for combating fraud (e.g. refund abuse in games or click fraud in advertisements)

iv. Data from the gaming platform (e.g. payment versification)

v. Data used for advertising and for analytical purposes so that we can serve you better

vi. If you use our group chat service, there is the data masking conducted by a third-party service provider (IM SDK) and your chat data may be stored on our servers.

4. Cookies Data

We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) ("Cookies”) to improve your experience with our Services. Cookies are small files placed on your device that enable us to provide certain features and functionality. You can choose to allow the installation of such Cookies, or subsequently disable them. You can accept all cookies, either instruct the device (in the case of games) to provide a notification when cookies are installed, or refuse to accept all cookies by adjusting the relevant cookie retention function in the device. However, if you refuse to install cookies, the game may not work as designed.

Section II: Why We Collect and Process Your Personal Information and How We Process It

1. We Collect and Process Personal Information for the Following Purposes:

Personal Information Purposes
Nickname We use this information to create a gaming account for you based on your request.
Information of connected social media accounts: WeChat: Open ID, avatar, alias, gender, region Facebook: Name, Facebook ID, avatar Google: Nickname, avatar LINE: Nickname, avatar We use this information to create a game account and help share in-game photos on Facebook at your request.
Generated Open ID We generate and use this information to store your game data (including levels and progress) into your profile.
Gameplay statistics (level, score) We use this information to provide you with feedback and information about your game and progress.
IP Address We use this information to improve our Services, including the functionality of the Games.
Device ID, device information We use this information to: (i) improve our services, including game features; (ii) serve security and verification purposes; (iii) identify and resolve errors, and evaluate game features for optimization; (iv) to combat the practice of users’ registering multiple accounts.
Ad ID If you click on a game ad link, we will store the ad ID in your profile.
Chat data: chat message content (text, pictures, voice and other multimedia content), chat metadata (UID, timestamp, avatar, nickname), friend list/blacklist We use this information to: (i) implement and improve instant messaging services; (ii) facilitate automated content moderation and comply with applicable laws and regulations; (iii) respond to legitimate investigation requests from competent authorities; (iv) handle complaints and reports from users; (v) enforce privacy preferences set by users (e.g. bocking specific users).
Transactions: Payments on Google Play or iOS App Store We use this information to: (i)maintain a record of your transactions; (ii) ensure the security of your transactions; (iii) verify and resolve issues related to unusual top-ups and refund disputes (including reporting game account status, item usage data, transaction amounts, and refund amounts to Apple and Google).
Customer support ticket ID and communication between users and support staff We use this information to: (i) improve our Services; (ii) provide debug services such as resolving and fixing technical issues and vulnerabilities.
Information relating to security We use this information for the following purposes: (i) security and verification; (ii) identifying and addressing vulnerabilities, and evaluating game features to optimize operations; (iii) resolving the problem of game crashes and optimize the compatibility of devices with games; (iv) combating the practice of users’ registering multiple accounts.
Survey information and response contents We use this information to improve our services.

2. We Will Process This Information in the Following Other Ways:

i. To contact or communicate with you by phone, text and/or fax, email and/or mailing letters or otherwise to manage and/or operate your relationship with us or your use of our Services;

ii. To keep a record of your transactions;

iii. To manage, operate, provide and/or manage your use of and/or access to our Services (including but not limited to your preferences), and your relationships and accounts with us;

iv. For identification and/or verification; (If applicable)

v. To conduct researches, analysis and development activities (including but not limited to data analysis, surveys, product and service development and/or profiling), in order to analyze how you use our Services, improve our Services or products and/or enhance your customer experience;

vi. To allow other users to interact, communicate or connect with you, including informing you when other users send you private messages or comments through the Game or Service;

vii. To store, host, back up (whether for disaster recovery or other purposes) your personal data, whether within or outside your jurisdiction;

viii. To conduct due diligence or other screening activities (including but not limited to background investigations) in accordance with legal or regulatory obligations or our risk management;

ix. Procedures that may be required by law or that we may have in place;

a) To respond to legal proceedings, or to comply with any applicable law, governmental or regulatory requirements in any relevant jurisdiction, including, but not limited to, satisfying disclosure obligation imposed by any legal requirements binding upon us or our related companies or affiliates;

b) To the extent permitted by applicable law, we may use your information for marketing and advertising purposes, including to: (i) recommend products and/or services that may be of interest to you based on your preferences; (ii) send you marketing and promotional information and materials via various communication channels and media (including email and SMS), relating to products and/or services that we (and/or our affiliates or related companies) may sell, market, or promote, including, but not limited to, products and/or services of third parties with whom we may cooperate or coordinate, regardless of whether such products or services currently exist or may be created in the future. You can cancel subscription of marketing messages at any time using the subscription-canceled feature in the electronic marketing materials. We may use your contact information to send communications or marketing materials from us and our associated companies;

x. For other purposes permitted by applicable law, we will notify you when we ask for your consent.

The purposes set forth above may not be exhaustive or immutable, as the specific purposes for which we collect (may collect), use, disclose, or process your personal data will depend on the particular circumstances at the time. However, unless privacy laws allow the processing of applicable data without your consent, we will inform you of other purposes when asking for your consent.

3. Analysis, dissection and segmentation

In all the circumstances and purposes mentioned above, we may analyze, dissect and segment all data collected.

Section III: The Legal Basis on Which We Collect and Process Information

Under certain applicable laws (e.g. the GDPR), we are required to disclose the legal basis for collecting and using your information. Where relevant laws apply to you, we rely on the following legal grounds to collect and process your personal information:

i. Necessary for the performance of our service agreements;

ii. Do so with your consent, particularly when required by law (you may withdraw your consent at any time by emailing );

iii. Necessary to fulfill our statutory obligations;

iv. Necessary to protect your vital rights and those of others (unless there is a conflict of interest between these rights and your rights);

v. Necessary to safeguard our legitimate interests and those of third parties, including our right to provide users with innovative services, direct marketing and security services.

If you would like to learn more about the legal basis on which we process your information for specific purposes, please contact us using the options provided in the “Contact and Complaints” section below.

Section IV: How We Share Your Personal Information

1. Third Parties with Whom We Share Information

We attach great importance to protecting your personal information, which is a fundamental basis and an integral part of providing our products and services to you. We collect and use your personal information only for the purposes set forth in this policy and within the scope as required by applicable laws and regulations. We maintain your personal information strictly confidential. Generally, we share your personal information with specific third parties in or outside your country, including:

i. Selected third parties with your prior consent.

ii. Other players and users. Social features are a core component of our game. You confirm and agree that our Services may include in-game message boards, communities, forums, guilds and/or other chat areas where users can exchange ideas or communicate with other users. Any data you post in any of these communication areas is publicly visible. For example, other users may see your profile data and in-game activities. The information you post or transmit through our Services may be read, copied, screenshot and spread by other users to others within/outside of our products, or shared to other social media (e.g. Facebook and X). We strongly advise you not to post or transmit private or sensitive information on our Services at any time.

iii. Authorized Partners. In order to provide you with better and higher-quality products and services, some of our services will be provided by authorized partners, such as social feature providers, payment service providers, advertising service contractors. In order to provide better customer service and user experience, we may share some of your personal information with partners. We will only share your personal information for lawful, legitimate, necessary, specific and explicit purposes, and only such personal information as is necessary to provide the Services. We also require our partners to process your personal information in accordance with our instructions, this Policy, and any other relevant standards, with applying confidentiality and security measures (e.g. data masking). Our partners are not authorized to use shared personal information for any other purpose. If you refuse to allow our partners to collect personal information necessary to provide the Services, you may not be able to use that third-party service on our Platform.

In addition, such service providers may use cookies, web beacons, and/or other tracking technologies to collect or receive data about you. For example, users who purchase and/or subscribe to products or services may be required to provide additional data to a third-party payment service provider, such as a valid credit card number and its expiration date. Such third-party payment service providers may collect, process and retain your data to process payments and resolve subsequent payment disputes and inquiries. We may also receive, process, and store the information provided from you and/or such third-party payment service providers to confirm payment, record purchase history, and/or protect our legitimate interests in resolving subsequent payment disputes and inquiries.

However, if you make any payment while using some of our services, your payment details will be processed entirely by the relevant payment service provider and we will not receive and/or process any actual payment details (such as card numbers or security codes) from you. In these cases, we only retain data regarding the date of the transaction, currency, fees and products purchased.

iv. Other companies and public authorities. In order to combat fraud and illegal activities, we may exchange data with other companies and organizations and provide data to public authorities under legitimate requirements. We may also disclose your data with your consent in order to comply with the law or to protect the rights, property or safety of us, our players or others.

v. Our affiliates. Your personal information may be shared between our affiliates. We only share personal information when necessary, and such sharing must be consistent with the purposes stated in this Policy. If an affiliate wishes to change the purpose for processing personal information, your authorized consent will be obtained again.

vi. Competent Authority. Law enforcement agencies, public authorities, or other judicial bodies and organizations, where we are required to share your personal information by applicable laws, regulations, legal process, government compulsion, or judicial decisions.

2. Transfer

We do not transfer your personal information to any company, organization or individual except in the following circumstances:

i. Transfer with explicit consent: We transfer your personal information to other parties with your explicit consent;

ii. We provide your personal information, pursuant to applicable laws and regulations, legal process requirements and necessary mandatory administrative or judicial requirements;

iii. In the event of a merger, acquisition, asset transfer, bankruptcy and liquidation or similar transaction involving the transfer of personal information, we will require the new company or organization that obtains your personal information to remain bound by this policy before we require that company or organization to obtain your authorized consent again;

3. Public Disclosure

We will only publicly disclose your personal information if:

i. With your express consent;

ii. Disclosure by law: We may publicly disclose your personal information when required by law, legal process, litigation, or government authorities.

4. Without your prior consent

In accordance with relevant laws, regulations and national standards, we may share, transfer and publicly disclose personal information without your prior authorization and consent under the following circumstances:

i. Related to the performance of obligations under laws and regulations;

ii. Directly related to national security and defense security;

iii. Directly related to public safety, public health, and significant public interests;

iv. Directly related to criminal investigation, prosecution, trial and sentence enforcement;

v. Where it is necessary to protect the life, property, safety, or other significant legal interests of the data subject or other individuals, and obtaining their consent is difficult.

vi. Personal information disclosed to the public by the personal information subject himself;

vii. Personal information collected from information legally and publicly disclosed, such as legal news reports, government information disclosure and other channels.

Under the applicable laws, if shared, transferred, or publicly disclosed personal information has been de-identified to the extent that the recipient can not recover or re-identify the data subject, such information shall not be deemed as the sharing, transfer, or public disclosure of personal information. The storage and processing of such data will not require notice to you or your consent.

Except as required by applicable laws and regulations, we reserve the right to disclose your personal data under the following circumstances: where we, acting in good faith and with a reasonable belief that the following situations exist, deem that disclosing such data is necessary to identify you, contact you, or bring legal proceedings against you:

a) You breach any other agreement between you and us (such as Terms of Service, this Privacy Policy) or otherwise cause harm to us;

b) You infringe the rights and interests of third parties (including but not limited to intellectual property rights);

c) When it is necessary to prevent fraud or other illegal activities.

Section V: Retention Period and Destruction Measures for Personal Information

1. Server

We only retain your data only for as long as your account is active, or only for the period necessary to provide you with gaming services, unless we deleted it at your request or as required by applicable law. The locations of the servers we serve include one or more of the following locations:

i. America

ii. Singapore

You confirm and agree that your data will be collected and processed on our servers, which may not be located outside the country or region where you reside, and that such data may be accessible to our support team, engineering team and/or global affiliates. Wherever our servers are located, we endeavour to take appropriate measures to safeguard your rights in accordance with this Privacy Policy and any applicable laws and regulations.

Please note and confirm that if you request deletion or erasure of your personal data, we will continue to retain your data for the period necessary as under applicable laws and regulations, for example for the purpose of fulfilling our legal obligations, resolving disputes and/or enforcing an agreement between you and us. Deleting or erasing any of your data may result in the termination of some of our applicable services.

When required by law, we will only store your information for the period necessary to fulfill the purposes for which it was collected and processed, or for longer storage and retention period as may be provided under applicable laws and regulations. Upon the expiry of this period, we will delete, block or anonymize your personal data in accordance with applicable laws and regulations.

2. Retention and destruction policy

We will retain your personal information according to laws and regulations set out below (unless otherwise provided by applicable law).

Personal Information Retention Policy
Nickname Save throughout your use of the game until the account is deleted at your request. The information will be deleted within 30 days of deleting the account.
Social connection information: Wechat Saved throughout your use of the game until you request deletion of your account or revoke access to the social media account. We will delete it within 30 days of the deletion of the account. If you do not request the deletion of your account, this data is retained for 1 year after the game is closed before it is deleted.
Social Connection Information: Facebook Saved throughout your use of the game until you request the deletion of your account or revoke access to the social media account.We will delete it within 15 days of deleting the account. If you do not request the deletion of your account, this data is retained for 1 year after the game is closed before it is deleted.
Social Connection Information: LINE Saved throughout your use of the game until you request the deletion of your account or revoke access to the social media account.We will delete it within 15 days of deleting the account. If you do not request the deletion of your account, this data is retained for 1 year after the game is closed before it is deleted.
Gameplay statistics (level, score) Save throughout your use of the game until the account is deleted at your request. The information will be deleted within 30 days of deleting the account. If you do not request the deletion of your account, this data is retained for 1 year after the game is closed before it is deleted.
Chat communications (audio messages) Unless otherwise provided by laws and regulations or for the purpose of security investigation, it is stored on our servers for 90 days and automatically deleted after the expiration date,. If you request the deletion of the account, the data will be deleted within 15 days of the deletion of the account.
Chat communication (text, picture, metadata) It is stored on our servers for 90 days unless otherwise provided by laws and regulations or for purposes of security or investigation. We will delete or anonymize it after the expiry date. If you request the deletion of the account, the data will be deleted within 15 days of the deletion of the account.
You can actively delete a single chat message you send, and once it is deleted, we will remove the message from the server within a reasonable period of time. But please be aware that other users may have screenshot or forwarded the message.
Chat Communication (Friend List/Blacklist) It is saved throughout your use of the game until the account is deleted at your request. This data will be deleted within 15 days of the deletion of the account.
Chat communication (content moderation record, including archiving violation message) It is retained for no more than 12 months from the date of determination of violation, for the purpose of cooperating with competent authority investigations and handling complaints. We will delete or anonymize this data after the expiry date.
OpenID Saved throughout your use of the game until your request deletion of your account. The account will be deleted within 15 days. If you do not request the deletion of the account, the data will be retained for 1 year after the game is closed before it will be deleted.
IP Address Saved throughout your use of the game until your request deletion of your account. The account will be deleted within 15 days. If you do not request the deletion of the account, the data will be retained for 1 year after the game is closed before it will be deleted.
Device ID, device information Saved throughout your use of the game until your request deletion of your account. The account will be deleted within 30 days. If you do not request the deletion of the account, the data will be retained for 1 year after the game is closed before it will be deleted.
Ad ID Saved throughout your use of the game until your request deletion of your account. The account will be deleted within 15 days. If you do not request the deletion of the account, the data will be retained for 1 year after the game is closed before it will be deleted.
Transaction records It is retained for the entire duration of your use of the Game (i.e. prior to your request of deleting the account) and for any retention periods in which such data must be retained in order to fulfill our legal obligations.
Customer support ticket ID and communication between users and support staff Supporting data will be deleted within 30 days of your lawful request (see the "Deletion” section of this Privacy Policy).
Information relating to security It is saved throughout your use of the game until you request deletion of the account. The account will be deleted within 30 days.
Survey information and response contents During the period of storage, (a) if you have provided an email in the survey, it is stored for up to 6 months (so that we can track you), and then the data is anonymised; or (b) if you do not provide an email in the survey, it is stored for up to 1 month and then the data is anonymised.

The data deletion times listed above apply only to information collected by our game clients. If we obtain information from other partners (e.g. App Store, Google Play, Facebook, etc.), the applicable deletion periods may change, and the specific periods shall be determined by the privacy policies of the partners disclosed. Personal information will be kept until the end of its lifetime (as specified in the above retention policy). In the event of the destruction of personal information, measures will be taken to make the personal information irrecoverable or irreproducible, and electronic files containing personal information will be permanently deleted using technical methods that can make the file irreproducible.

If the processing and retention period has expired, but the personal information needs to be retained for other reasons including for purposes required by applicable laws), then such personal information shall be stored and maintained separately from other categories of personal information. If you request that we destroy your information before the end of its lifecycle (as described in the retention policy above), we will do so in accordance with local laws.

Section VI: Your Rights and Choices

You have certain rights regarding the personal information we hold about you. Some of these rights apply only in certain circumstances (see below) We must respond to your request to exercise these rights without undue delay within at least one month (but may be extended by another two months in some cases).

To exercise any of your rights, please contact us at .

To safeguard the security of your account and personal data, we may ask you to provide certain additional information before responding to your rights request. In exceptional circumstances, we may refuse your request as permitted by applicable laws and regulations. We may also charge a reasonable fee for complying with your request as required by law (for example, if your request is clearly duplicated or abusive).

1. The right to be informed

You may have the right to access to the personal information we hold about you, to know how we use it and with whom we share it. You may submit a verifiable request to us for access to a copy of your processed personal information (including any personal information that we process on the basis of your consent or under a contract we have with you) through the contact details in the "Contact Us” section below. In certain applicable circumstances, you can exercise your right to access some of your personal data by logging into your game account through the privacy settings provided in our Services, such as your profile panel.

2. Transferability

You have the right to request that we transfer personal information to another party. If you would like us to transfer such personal information to a third party, please ensure that you specify that party in your request. Please note that we can only do this when it is technically feasible. Please note that we may not be able to provide Personal Information to you if providing it would impede the rights of others (for example, providing Personal Information we hold about you would reveal information of others or our trade secrets or intellectual property rights).

3. Right to correction

If we process your personal data, we will endeavour to ensure that your personal data is accurate and updated as necessary for the purposes for which the data was collected by implementing appropriate measures. You have the right to correct any inaccurate personal information. You can access the personal information you provide in your account by logging into your gaming account. If you believe we hold any other personal information about you and that information is inaccurate, please contact us at .

4. Right to request deletion of personal information

You can delete your account or delete certain personal information by logging into your gaming account. If you believe that any other personal information we process needs to be deleted, please submit a verifiable request via the contact details in the “Contact Us” section below.

You may ask us to delete the personal information we hold about you if:

i. The processing purposes described in Sections II and X of this Privacy Policy no longer exist and you believe that it is no longer necessary for us to hold such personal information;

ii. You believe that we are processing your personal information illegally.

You confirm and agree that deleting your account will result in your losing access to Game-related Services, including account information, subscriptions, and Game-related information associated with that account, and the possibility of accessing other Services through that account.

You may also exercise your right to restrict our processing of your personal information (as described below) while we consider your request.

We may retain personal information under data protection laws and/or for other legitimate reasons (for example, to defend legal claims or for freedom of speech). However, we will let you know if this is the case. If you request deletion of personal information that is publicly available in the Gaming Services and there is a reason to delete it, we will take reasonable measures to delete it.

5. Processing for storage purposes only

Under certain circumstances, you have the right to request that we stop processing the personal information we hold about you, and the retention is limited to processing for storage purposes. Please note, however, that if we stop processing personal information, we still have valid grounds to use it again under data protection laws (for example, to defend a legal claim or to protect another person). As noted above, where we agree to stop processing personal information, we will make reasonable efforts to inform any of our third parties who have disclosed relevant personal information so that they can also stop processing it.

You may request that we stop processing and save only the personal information we hold about you if:

i. You believe that the personal information is inaccurate and for the duration of our verification of its accuracy;

ii. You want the personal information to be deleted because the processing we are carrying out is illegal, but you want us to retain the personal information for storage only;

iii. You wish to have your personal information deleted because it is no longer necessary for our purposes, but you request that we retain it for the purposes of establishing, exercising or defending legal claims.

6. Right to withdraw consent

If we collect and process your personal information based on your consent, you may withdraw your consent in accordance with applicable law. The withdrawal of consent does not affect the lawfulness of any processing of information carried out prior to your withdrawal, nor does it affect the processing of personal data based on a legal basis for processing other than consent. In many cases, we need to use your personal information in order to provide you with the services you have requested. If you do not provide us with the required personal information, or if you withdraw your consent for our use and/or disclosure of your personal data for these purposes, we may not be able to continue to serve you or provide the services you have requested.

Regarding AI model training (if any), you can withdraw your consent for us to collect and process your user data for model training purposes by checking the “Settings” page in our application and unchecking the relevant checkbox, or contacting us at where it is not available. Any new conversations and other user content will not be used to train our models.

About service announcements. We may send you announcements from time to time when we deem it necessary (for example, when we temporarily suspend access to the game for maintenance or security, privacy or administrative related communications). You may not opt out of these service-related announcements, as they are not promotional in nature.

7. Personalized advertising

For the purpose of providing personalized advertising, you acknowledge and consent to our collecting and processing of your information for:

i. to deliver, target and improve our advertising;

ii. improving other marketing and promotional activities.

We, or legally authorized contractors, may place advertising, marketing, or promotional information to you. If you do not wish to receive such information, you may opt out of receiving such information based on the instructions included in the information (such as email, online feedback channel, or other contact details mentioned). For example, you can opt out of receiving out-of-game push notifications on your mobile app by setting and turning off Allow Notifications (iOS/Android) on your device.

Section VII: Protection of Children

Our services are available to users of all ages worldwide, which means that we may collect information about the age of users and make adjustments to certain services (such as disabling certain features) based on the age of users and applicable laws and regulations in their locations. The following information is provided for guardians to understand our privacy practices regarding children (children under the age of 13 or the age of consent under applicable local law, whichever is higher).

1. Restricted collection and processing: In countries or regions where age limits are required by law, in terms of user registration, personal information is collected to verify the guardian's identity and determine the guardian's willingness to consent;

2. Privacy rights of children and guardians: Child users and their guardians may exercise their respective privacy rights in accordance with Sections VI and XIII of this Policy. Guardians may view child user personal information held by us and request deletion of children's accounts. To exercise these rights, please see the "Contact Us" section;

3. Obligations of legal guardians: You agree that you will be bound by this Policy and responsible for your children's activities while using our Services. You agree to supervise your children's use of our Services and to ensure that your children only access age appropriate content.

4. Regarding refunds: When processing refund requests or related billing inquiries for children's accounts, we may share specific information, such as purchase history and related gaming activities, with verified legal guardians for the purpose of fulfilling our obligations under applicable consumer protection laws and user agreement commitments.

Despite the foregoing, we have a special obligation to protect children. We strongly recommend that you never disclose or provide personal information without your prior permission when designating your children to use our Services. If you are a legal guardian and have any concerns about your child's use of our services, please contact us at .

Section VIII: How We Will Notify You of Changes

We may update this Policy from time to time to accommodate changes to our services or to comply with new laws and regulations. We recommend that you review this Privacy Agreement regularly for updates. Where required by applicable law, we will notify you of the updated Terms to obtain your consent again or to facilitate your exercise of your rights.

Your continued use of our Services is deemed to be your confirmation and consent to our collection, processing and use of your personal information in accordance with our revised Privacy Policy.

Section VIIII: Contact Us

If you have any requests, concerns, or questions about us, this Privacy Policy, or how we process your personal data, or if you would like to make any complaint or exercise your rights regarding personal information, please contact us by email:

Section X: Supplemental Terms for Specific Jurisdictions

1. Supplemental terms for residents of the United Kingdom (UK), the European Economic Area (EEA) or Switzerland

(1) Rights of data subject

If you are in the United Kingdom, the European Economic Area or Switzerland, you have the following rights regarding your personal information in addition to those described in section VI "Your Rights and Choices"of the Privacy Policy above

i. If the processing of any personal data is based on your consent or a contract with you, you have the right to transmit or receive a copy of that personal data in an available and portable format;

ii. If the processing of personal data is based on your consent, you can withdraw that consent for future processing at any time via the contact details provided in the "Contact Us" section above. Withdrawal of consent does not affect the lawfulness of any processing carried out based on consent prior to withdrawal, nor does it affect the processing of your personal data based on legal basis for processing other than consent;

iii. Under certain circumstances permitted by applicable laws or regulations, you may object to or restrict the processing of your personal data.

iv. You have the right to refuse to receive marketing communications from us to you at any time. You can exercise this right by following the instructions contained in the marketing communications we send to you to cancel subscription . You can also contact us through the contact details in the "Contact Us" section above. If you choose to refuse to receive marketing communications, we will still send you non-promotional emails, such as messages about your account or our ongoing business relationships;

v. You have the right to lodge a complaint with a supervisory authority regarding our collection and use of your personal data. For more information, please contact your local regulatory authority. Please note that certain regulatory authorities require you to have exhausted our internal complaints process before your complaint can be taken up;

vi. To the extent of the applicable UK General Data Protection Regulation, you have the right to lodge a complaint with us at any time regarding how we process your personal data, and we will respond to your complaint without undue delay. You can also file a complaint with the Information Commissioner's Office; as well as

vii. For French residents, you can send us specific instructions regarding the use of personal data after your death.

Please note that many of the above rights only apply under certain circumstances and all rights may be restricted by law. For example, if fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property rights, there is an overwhelming public interest, or we are required by law to retain your information.

To exercise your rights, please contact us at . We respond to all requests made by individuals who wish to exercise their data protection rights in accordance with applicable data protection laws.

(2) Data sharing under the Digital Markets Act ("DMA")

This provision is intended to outline our practice of data sharing under the European Union Digital Markets Act ("DMA”), particularly for users located in the European Economic Area.

i. Share with the gatekeeper: In order to improve the quality of our services and provide a personalized user experience, we may share data with third-party service providers designated as "gatekeepers" under the DMA, such as Google Ads. As described in this Privacy Policy, this involves the transfer of user information for purposes including advertising and service optimization.

ii. Additional consent: In accordance with the DMA, we will seek explicit additional consent from users in the EEA prior to any data sharing. We will display a "consent slogan" within the App to obtain this consent, which is essential for working with Gatekeepers to leverage your data to enhance your service experience.

iii. Impact of disagreement: If you choose to disagree with the "consent banner", please be aware that your in-game service will be affected. This may affect the personalization and overall quality of the services we provide to you.

2. Additional Terms for U.S. Residents

This section provides additional information regarding how we collect, use, disclose and otherwise process personal information of U.S. residents and clarify the rights that some U.S. residents may have under the California Consumer Privacy Act ("CCPA") and other applicable state privacy laws.

(1) Categories of Personal Information Collected or Disclosed

In addition to what is described in the section "What Personal Information We Collect and Process About You" in Section I of the Privacy Policy above, we collect or disclose the following information:

i. Electronic, visual, or similar information, such as text chat data.

a) How it is collected: Automatically collected when you access or use our Services.

b) To whom: Our related parties and service providers (e.g. platform providers, anti-cheating service providers, cloud storage providers and customer support providers)

ii. Inferred information.

a) How it is collected: Automatically collected when you access or use our Services and based on information collected directly from you.

b) To whom: Our related parties and service providers (e.g. platform providers, anti-cheating service providers, cloud storage providers and customer support providers)

iii. Sensitive information, such as specific communications among users and personal information of users known to be under the age of 16.

a) How it is collected: Automatically collected when you access or use our Services and based on information collected directly from you.

b) To whom: Our related parties and service providers (e.g. platform providers, anti-cheating service providers, cloud storage providers and customer support providers)

About sensitive personal information. We collect, use and disclose sensitive personal information solely for the permissible commercial purposes of sensitive personal information (as defined in the CCPA) and not for the purpose of inferring consumer characteristics. We do not sell or share sensitive personal information.

About selling and sharing. We do not sell or "share” (as the CCPA defines these terms) personal information and have not done so in the past 12 months. In addition, we do not actually know that we have sold or shared personal information about residents under the age of 16.

About data retention. We retain each category of personal information for the period that is reasonably necessary in light of our business purposes, applicable legal or regulatory requirements, and the need to establish, exercise, or defend legal claims.

(2) U.S. State Privacy Rights

In addition to the rights described in Section VI "Your Rights and Choices" of the Privacy Policy above, certain U.S. state privacy laws may provide residents with some or all of the following rights. Please note, however, that these rights may be limited by specific exceptions. Therefore, we may refuse your request under certain circumstances as permitted by law. To submit a request, please contact us at .

i. Notification at the time of collection. At or before collection, you have the right to receive notices about our practices, including the categories of personal information to be collected and sensitive personal information, the purposes for which such information is collected or used, whether such information is sold or shared, and for how long such information will be retained. You can find these details by referring to this Privacy Policy and the sections referenced above;

ii. The right to opt out of selling/sharing for targeted advertising purposes. We do not sell or "share" the personal information of our users. Therefore, we are not required to provide an exit mechanism;

Right to restrict the use and disclosure of sensitive personal information. We do not process sensitive personal information for the purpose of triggering a "right to restrict";

iv. The right to non-discrimination. You are entitled not to retaliation for the exercise of the above rights;

v. The right to opt out of portrait analysis. We do not process personal information for portrait analysis in order to make decisions that have a legal or similarly material impact on consumers.

About validation requests. In order to provide, correct or delete specific personal information about you, we may need to verify your identity to the degree of certainty required by applicable law. We may ask you to submit or confirm your request from the email address associated with your account, or request you to provide other information necessary to verify your account, depending on the rights you have requested to be exercised.

About authorized agents. You may designate an authorized agent to exercise your rights on your behalf by means of a written notice or a power of attorney. Before accepting a request from an authorized agent, we will require the agent to provide proof that you have authorized the agent to act on your behalf, and we may ask you to directly verify your identity with us.

About the appeal. If you do not agree with our decision regarding your request for rights and we deny your request, you may have the right to appeal our decision. To appeal, please contact us at and state what you wish to appeal. We will review and respond to your appeal in accordance with applicable law.

(3) Other applicable laws and regulations

i. California Shine the Light Act

Pursuant to California Civil Code Section 1798.83, California residents who has provided personal data to a business and have established a business relationship with that business for personal, family, or household purposes may request information regarding whether the business has ever disclosed personal data to third parties for the third parties’ direct marketing purposes. Typically, if a business has made such personal data disclosure, upon receipt of a request from a California customer, the business must provide a list of all third parties whose personal data was disclosed during the previous calendar year, as well as a list of the categories of personal information that were disclosed. California customers may request further information regarding our compliance with the Act by emailing us at . Please note that businesses are only required to respond to a request per California customer once a year, and businesses may not be required to respond to requests made by means other than the specified email address.

ii. California "Eraser" Act

Under California Business and Profession Code Section 22581, California residents under the age of 18 who are registered users of an online website, service, or application have the right to request and obtain the removal of content or information they have publicly posted. To request the removal of content or information you have published publicly, please email . Please note that your request does not guarantee the complete or complete removal of content or information posted online, and the law may not permit or require removal under certain circumstances.

Section XI: Other Statements

1. Information Security

We have taken administrative, physical and technical security measures designed to protect your information from loss, theft, misuse, unauthorized access, disclosure, tampering and destruction. You should understand, though, that despite our efforts, no security measures can guarantee impenetrability.

2. Links to websites and services operated by others

Our Services may contain links to other websites, applications, and services. Because we do not operate these other websites, applications, and services, we cannot be held responsible for the privacy protections of the entities that operate these websites, applications, and services. We recommend that you review the Privacy Policy frequently to understand the operator's practices.

3. International transfers

We may transfer the information we collect about you across borders to our affiliates or other third parties, and may also transfer such information from the country or jurisdiction where you are located to other countries or jurisdictions worldwide. Please note that data protection laws in these countries and jurisdictions may differ from those in your jurisdiction. We will take steps to ensure that appropriate safeguards are in place so that we may transfer, use, and disclose your information (including personal information) as described in this Policy.

4. Governing Law and Dispute Resolution

The formation, validity, interpretation, and performance of this Privacy Policy shall be governed by Hong Kong Law (which shall be the governing law for this clause), excluding its conflicts of laws rules.

Any dispute, controversies or claims arising out of or relating to this Privacy Policy or the processing of personal information shall be resolved in accordance with the dispute resolution provisions set forth in the applicable User Service Agreement between you and FT. If not otherwise provided for in the User Service Agreement, this dispute shall be submitted to arbitration by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its Rules of Arbitration then in effect. The place of arbitration shall be the Hong Kong Special Administrative Region of the People’s Republic of China; the language of the arbitration proceedings shall be Chinese; and the award shall be final and binding on both parties.

In addition to the foregoing provisions, if there are any consumer protection laws, data protection laws or other mandatory legal provisions in your jurisdiction that cannot be excluded or waived, such laws or provisions shall prevail to the extent required by them.